MarketComps Limited ("MarketComps", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Who We Are
MarketComps Limited is a company registered in England and Wales with company number 16268891. Our registered office is [insert address]. We are the data controller responsible for your personal data.
2. What Information We Collect
We may collect and process the following information:
- Account details - name, email address, login credentials, billing information.
- Usage data - how you use our website and database (e.g. access logs, device information).
- Communication data - correspondence with us by email or otherwise.
- Payment details – processed securely via our payment provider; we do not store full card details.
3. How We Use Your Data
We use your personal data to:
- Provide and administer your account and subscription.
- Process payments and manage billing.
- Communicate with you about the Service.
- Monitor usage for security and compliance with our Terms & Conditions.
- Improve and develop our Service.
- Comply with legal or regulatory obligations.
4. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Contract – processing necessary to provide the Service.
- Legitimate interests – e.g. monitoring account use, preventing misuse.
- Legal obligation – complying with laws and regulations.
- Consent – where required (e.g. marketing emails, if opted in).
5. Sharing Your Data
We do not sell or rent your data. We may share limited data with:
- Service providers (e.g. cloud hosting, payment processors, IT support) under strict confidentiality.
- Regulatory or legal authorities where required by law.
6. International Transfers
If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).
7. Data Retention
We keep your data only as long as necessary to provide the Service and comply with legal obligations. Account data will typically be retained for up to 6 years after termination for tax and legal purposes.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to processing.
- Request transfer of your data to another provider.
- Withdraw consent (where processing is based on consent).
Requests can be made by contacting us at info@marketcomps.co.uk.
9. Security
We use appropriate technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security of your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised date.